WorkCover Physiotherapy.
Injured at work? We can help.
If you have sustained a workplace injury and have an approved WorkCover Queensland claim, our Tarragindi physiotherapy team can provide treatment with no out-of-pocket expense. We work directly with WorkCover Queensland and your claim manager, handling the administrative side so you can focus entirely on your recovery.
WorkCover Queensland is the state's statutory workers' compensation scheme, providing coverage for Queensland workers who sustain work-related injuries or develop work-related conditions. If your injury occurred at work or your condition has developed as a result of your work, you may be entitled to funded physiotherapy as part of your management plan.
Is there an out-of-pocket expense?
There is no out-of-pocket expense for our WorkCover Qld appointments and we are happy to liaise with your claim manager directly to save any running around from you, so you can focus simply on getting better without any of the paperwork. You will just need to bring the relevant paperwork along to your first appointment.
What paperwork do I need?
In order to pay no out of pocket you'll need an approved WorkCover Queensland claim number. If you have only just submitted your claim and don't have a claim number yet you are still welcome to book, however you'll have to pay yourself and claim the reimbursement back from WorkCover once your claim number has come through. You can contact WorkCover Queensland on 1300 362 128 to find out the status of your claim and whether your claim number is ready. You'll also need a current certificate of capacity from your General Practitioner and to be within the dates of the claim.
How many appointments can I access?
WorkCover Queensland pre-approves five physiotherapy appointments from the outset of your claim — no prior approval is needed for these initial sessions, which means you can start treatment promptly without waiting for individual appointment authorisation. Once your pre-approved appointments are approaching their limit, we will submit a Physiotherapy Management Plan (PMP) to WorkCover on your behalf, outlining your progress, treatment goals and the ongoing treatment required. WorkCover will then assess and approve further appointments based on the PMP. We manage this process directly with your claim manager so there is no additional administrative burden on you. The total number of appointments funded will depend entirely on your injury, your recovery trajectory and WorkCover's assessment of your ongoing clinical need.
What injuries and conditions does WorkCover physiotherapy cover?
WorkCover funded physiotherapy covers a broad range of work-related injuries and conditions, including:
What does the physiotherapy process look like?
Your initial appointment involves a comprehensive assessment of your injury — its nature, severity and functional impact — alongside your work demands and any restrictions currently in place. We establish a clear diagnosis and develop a treatment plan calibrated to your specific injury, your WorkCover requirements and your return-to-work goals.
Treatment typically combines hands-on physiotherapy — manual therapy, joint mobilisation, soft tissue treatment and dry needling — with a supervised exercise program addressing the strength, mobility and functional deficits produced by your injury. Clinical Pilates and Real time ultrasound are available as part of the rehabilitation program where appropriate.
We communicate directly with your WorkCover claim manager and treating GP throughout your rehabilitation, providing the reporting and documentation required by the scheme. If your WorkCover claim also includes exercise physiology, our Exercise Physiologist Ash O'Regan can provide this as a separate funded service — see our WorkCover exercise physiology page for more detail.
For motor vehicle accident injuries managed through CTP insurance rather than WorkCover, see our CTP physiotherapy page.
Our physiotherapists Eliane Machado, Bethany Kippen and Emma Cameron all have experience in WorkCover physiotherapy and are members of the Australian Physiotherapy Association. For further information about WorkCover Queensland, visit workcover.qld.gov.au or call WorkCover directly on 1300 362 128.
To book your WorkCover physiotherapy appointment, call us on 07 3706 3407, email [email protected] or book online below. We see patients from across Brisbane's southside including Tarragindi, Coorparoo, Holland Park, Greenslopes and Mt Gravatt.
If you have sustained a workplace injury and have an approved WorkCover Queensland claim, our Tarragindi physiotherapy team can provide treatment with no out-of-pocket expense. We work directly with WorkCover Queensland and your claim manager, handling the administrative side so you can focus entirely on your recovery.
WorkCover Queensland is the state's statutory workers' compensation scheme, providing coverage for Queensland workers who sustain work-related injuries or develop work-related conditions. If your injury occurred at work or your condition has developed as a result of your work, you may be entitled to funded physiotherapy as part of your management plan.
Is there an out-of-pocket expense?
There is no out-of-pocket expense for our WorkCover Qld appointments and we are happy to liaise with your claim manager directly to save any running around from you, so you can focus simply on getting better without any of the paperwork. You will just need to bring the relevant paperwork along to your first appointment.
What paperwork do I need?
In order to pay no out of pocket you'll need an approved WorkCover Queensland claim number. If you have only just submitted your claim and don't have a claim number yet you are still welcome to book, however you'll have to pay yourself and claim the reimbursement back from WorkCover once your claim number has come through. You can contact WorkCover Queensland on 1300 362 128 to find out the status of your claim and whether your claim number is ready. You'll also need a current certificate of capacity from your General Practitioner and to be within the dates of the claim.
How many appointments can I access?
WorkCover Queensland pre-approves five physiotherapy appointments from the outset of your claim — no prior approval is needed for these initial sessions, which means you can start treatment promptly without waiting for individual appointment authorisation. Once your pre-approved appointments are approaching their limit, we will submit a Physiotherapy Management Plan (PMP) to WorkCover on your behalf, outlining your progress, treatment goals and the ongoing treatment required. WorkCover will then assess and approve further appointments based on the PMP. We manage this process directly with your claim manager so there is no additional administrative burden on you. The total number of appointments funded will depend entirely on your injury, your recovery trajectory and WorkCover's assessment of your ongoing clinical need.
What injuries and conditions does WorkCover physiotherapy cover?
WorkCover funded physiotherapy covers a broad range of work-related injuries and conditions, including:
- Musculoskeletal injuries — back pain, neck pain and whiplash from manual handling, prolonged postures or sudden awkward movements. Back pain is the most common WorkCover presentation in Queensland, typically arising from lifting, twisting, repetitive bending or sustained awkward postures in occupational settings.
- Shoulder injuries — rotator cuff tears and impingement from overhead work, repetitive reaching and manual lifting are among the most common upper limb WorkCover presentations.
- Repetitive strain injuries — carpal tunnel syndrome, tennis elbow, De Quervain's tenosynovitis and other overuse conditions from repetitive occupational tasks.
- Knee injuries and lower limb conditions from falls, slips, sustained kneeling or heavy physical work.
- Post-surgical rehabilitation following surgery for a workplace injury — including discectomy, spinal fusion, rotator cuff repair, carpal tunnel release and other procedures arising from a workplace injury.
- Capacity assessments and return-to-work planning — our physiotherapists can provide functional capacity assessments, graduated return-to-work programs and workplace modification recommendations as part of the WorkCover rehabilitation process. Getting you back to work safely and as soon as clinically appropriate is as important a goal of our WorkCover physiotherapy as managing your pain.
What does the physiotherapy process look like?
Your initial appointment involves a comprehensive assessment of your injury — its nature, severity and functional impact — alongside your work demands and any restrictions currently in place. We establish a clear diagnosis and develop a treatment plan calibrated to your specific injury, your WorkCover requirements and your return-to-work goals.
Treatment typically combines hands-on physiotherapy — manual therapy, joint mobilisation, soft tissue treatment and dry needling — with a supervised exercise program addressing the strength, mobility and functional deficits produced by your injury. Clinical Pilates and Real time ultrasound are available as part of the rehabilitation program where appropriate.
We communicate directly with your WorkCover claim manager and treating GP throughout your rehabilitation, providing the reporting and documentation required by the scheme. If your WorkCover claim also includes exercise physiology, our Exercise Physiologist Ash O'Regan can provide this as a separate funded service — see our WorkCover exercise physiology page for more detail.
For motor vehicle accident injuries managed through CTP insurance rather than WorkCover, see our CTP physiotherapy page.
Our physiotherapists Eliane Machado, Bethany Kippen and Emma Cameron all have experience in WorkCover physiotherapy and are members of the Australian Physiotherapy Association. For further information about WorkCover Queensland, visit workcover.qld.gov.au or call WorkCover directly on 1300 362 128.
To book your WorkCover physiotherapy appointment, call us on 07 3706 3407, email [email protected] or book online below. We see patients from across Brisbane's southside including Tarragindi, Coorparoo, Holland Park, Greenslopes and Mt Gravatt.
Who to book in with:
If you have any questions about Workcover appointments please don't hesitate to get in touch with our friendly reception staff by calling 07 3706 3407 or emailing [email protected].